Our Privacy Policy was last updated and posted on January 19, 2024. It governs the privacy terms of our Website. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service, https://spangled.com/terms-of-service.

  1. Vendor-specific information:

VENDOR INFORMATION As a marketplace for American-made brands, we collect certain information from our vendors to facilitate their participation on our platform. This information includes:

  • Vendor name
  • Business address
  • Contact information
  • Basic product information required for listing products

This information is generally publicly available. We use this data solely for the purpose of operating our marketplace, including displaying vendor products, facilitating transactions, and communicating with vendors. We do not sell or rent vendor information to third parties for marketing purposes.

  1. Data retention periods:

DATA RETENTION We retain personal information only for as long as necessary to provide our services and for legitimate business purposes. Specific retention periods may vary based on the type of data and its purpose:

  • Account information: Retained for the duration of the account’s active status and for a period afterwards to comply with legal obligations or resolve disputes.
  • Transaction data: Kept for a minimum of seven years to comply with tax and accounting regulations.
  • Communication records: Stored for up to three years from the last interaction.
  • Analytics data: Retained in an anonymized form for up to two years.

Users can request the deletion of their personal information at any time, subject to our legal and legitimate business requirements.

  1. Enhanced user rights section:

YOUR PRIVACY RIGHTS You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct inaccurate data.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Objection: You can object to our processing of your data for certain purposes.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

  1. Cookie policy:

COOKIES AND TRACKING TECHNOLOGIES We use cookies and similar tracking technologies to enhance your experience on our platform. The main types of cookies we use are:

  1. Essential cookies: These are necessary for the website to function and cannot be switched off.
  2. Analytics cookies: We use Google Analytics to understand how visitors interact with our site.
  3. Advertising cookies: We use cookies from Meta Ads (Facebook & Instagram) for targeted advertising.
  4. Session cookies: These temporary cookies are used to remember you during your session on our site.

We also use Google Tag Manager to manage and deploy marketing tags on our website without modifying the code.

You can control cookies through your browser settings and other tools. However, disabling certain cookies may limit your ability to use some features of our site.

  1. Third-party services:

THIRD-PARTY SERVICES We use the following third-party services to process payments:

  • Stripe: Our primary payment processor for all transactions.
  • Apple Pay and Google Pay: Available through the Stripe payment gateway.
  • Stripe Link: An additional payment option provided through Stripe.

These services may collect and process personal and payment information. We encourage you to review their respective privacy policies for more information on how they handle your data.

  1. Age restrictions:

AGE RESTRICTIONS Our website is not designed for use by anyone under the age of 18 (“Minor”). However, we recognize that Minors may attempt to make purchases through our Website. While we do not verify the age of our Users, we encourage Minors to seek permission from a parent or guardian before using our site or making purchases.

Parents or guardians who believe their Minor has created an account or made a purchase without permission should contact us to address the situation. We reserve the right to ask for verification of the relationship to the Minor before taking any action.

  1. Data breach notification:

DATA BREACH NOTIFICATION In the event of a data breach that compromises your personal information, we will notify you directly via email without undue delay. Our notification will include:

  • A description of the nature of the breach
  • The types of information affected
  • Steps we are taking to address the breach and mitigate its effects
  • Recommendations for steps you can take to protect yourself
  • Contact information for further questions or concerns
  1. Dispute resolution:

DISPUTE RESOLUTION If you have any privacy-related disputes or concerns, please contact our Data Privacy team directly at [email protected]. We will make every effort to resolve your concerns promptly and fairly.

If you feel your concern has not been adequately addressed, you may have the right to file a complaint with a supervisory authority.

  1. Updates to the privacy policy:

PRIVACY POLICY UPDATES We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will notify you in the following ways:

  • Posting a notice on our website
  • Sending an email to the address associated with your account
  • Providing a notification when you next log in to your account

The date of the latest revision will always be listed at the top of the Privacy Policy. We encourage you to review the Privacy Policy periodically to stay informed about our data practices.

  1. AI and Machine Learning:

USE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING While we do not currently employ artificial intelligence (AI) or machine learning (ML) technologies, we reserve the right to utilize data generated on our platforms for potential future use in AI or ML models. The purpose of such use would be to enhance the performance of our platform and promote the growth of American-first and American-made brands.

If we implement AI or ML technologies in the future, we will:

  • Update this Privacy Policy to reflect the changes
  • Ensure that any use of AI or ML complies with applicable laws and regulations
  • Implement appropriate safeguards to protect user privacy and data security
  • Provide transparency about how these technologies are used and what data they process

Users will be notified of any significant changes to our data processing practices related to AI or ML implementation.

QUESTIONS ABOUT OUR PRIVACY PRACTICES OR THIS PRIVACY POLICY

If you have any questions, concerns, or complaints about our Privacy Policy or the practices of our Services, you are encouraged to contact us here.